About Us

One Stop Insurance Solutions

Diligently working for our clients in all type of benefit insurance from large group medical plans to individual coverages to cyber edge from our P&C portfolio, we provide you the umbrella of professionalism and service.

Fully Licensed Insurance Agency

Retention Strategies is a licensed General Agency with licensed professionals and expertise in all lines of insurance – medical, life and property & casualty. Our partners include all insurance carriers in Puerto Rico and the top five in in the United States.

WellBeing Programs

Our passion is healthy solutions to make our world better.  WellBeing’s four key pillars – where we have expertise in all – are the key:  physical, emotional, financial and social health.

Human Resources Consulting

Our team includes a number of ex-HR Directors, so we understand the function both from the inside and from the outside consulting standpoint. Creative solutions to complicated and unusual situations are our specialty. Try us!!!


Assisting our clients to grow their teams by providing support for key employees through individual and group coaching is a value-add to our insurance solution.

Retirement Plan Design/Management

For multinationals with a small support team in Puerto Rico  where we can manage the plan to assisting companies find the right solution to be able to provide some retirement plan financial support for their workforce, we have the answers.

Best in Class Alliances

When we don’t have the expertise to assist our clients, and a need is presented to us, we work closely with our alliance partners to bring solutions.  We like to stay involved to support the relationship.

Ivelisse Oyola-Seda supervisa la división de Servicios al Cliente de Retention Strategies. Como parte de su rol, es líder de la práctica de subcontratación, el centro de llamadas y los proyectos de consultoría. Ivelisse ha dirigido muchos proyectos como parte de nuestro negocio de consultoría, incluyendo auditorías, armonización de beneficios, comunicaciones y procesos de inscripción anual. Ivelisse es madre de tres varoncitos. A Ivelisse le gustan los días de playa con la familia y ver a sus hijos jugar baloncesto.